Comments on: Don’t Trust The Fine Print… http://eliminatethemuda.com/2010/01/dont-trust-the-fine-print/ Where we prove that it is easier to save a dollar than to make a dollar! Fri, 18 May 2012 13:20:17 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: The LeanLifeCoachhttp://eliminatethemuda.com/2010/01/dont-trust-the-fine-print/#comment-898 The LeanLifeCoach Mon, 25 Jan 2010 02:12:14 +0000 http://eliminatethemuda.com/?p=2357#comment-898 @ MattSF - I assumed they would cover it as well, FAIL! It was a personal AMEX card, don't know if that made a difference. I did argue with them to no avail. @ David - They do warn you, if effect, every time they try to sell you the extra insurance. @ Tracy - Kudos for the research, what I learned is that your CC company can ask for the proof. In this case, Hertz, has a policy against providing the data. @ FinEngr - I did refute the charge with the rental agency, mostly due to the length of LOU. They stated they had no control over the repair cycle. So I called the body shop that was working on the car and learned it was due to a parts delay. Then I contacted their supplier to expedite the part (at no extra charge), and argued with the rental company that the circumstances were outside of my control and the delay was not my responsibility. I did eventually get a "discount" but was still hit with a $1200 bill. @ MattSF – I assumed they would cover it as well, FAIL! It was a personal AMEX card, don’t know if that made a difference. I did argue with them to no avail.
@ David – They do warn you, if effect, every time they try to sell you the extra insurance.
@ Tracy – Kudos for the research, what I learned is that your CC company can ask for the proof. In this case, Hertz, has a policy against providing the data.
@ FinEngr – I did refute the charge with the rental agency, mostly due to the length of LOU. They stated they had no control over the repair cycle. So I called the body shop that was working on the car and learned it was due to a parts delay. Then I contacted their supplier to expedite the part (at no extra charge), and argued with the rental company that the circumstances were outside of my control and the delay was not my responsibility. I did eventually get a “discount” but was still hit with a $1200 bill.

]]> By: FinEngrhttp://eliminatethemuda.com/2010/01/dont-trust-the-fine-print/#comment-896 FinEngr Mon, 25 Jan 2010 01:48:24 +0000 http://eliminatethemuda.com/?p=2357#comment-896 I ALWAYS try to refute the charges - even when it's my own fault! Plus, that amount seems high. Assuming you rented a standard car @ $60/day, did the repairs take 20 days to complete? And beyond that, I would ask the agency to prove they operated at 100% capacity every single day of the year. Where they trying to tell you that not a single vehicle in their lot goes un-rented at any time? I ALWAYS try to refute the charges – even when it’s my own fault!

Plus, that amount seems high. Assuming you rented a standard car @ $60/day, did the repairs take 20 days to complete? And beyond that, I would ask the agency to prove they operated at 100% capacity every single day of the year. Where they trying to tell you that not a single vehicle in their lot goes un-rented at any time?

]]> By: Tracyhttp://eliminatethemuda.com/2010/01/dont-trust-the-fine-print/#comment-891 Tracy Sun, 24 Jan 2010 23:54:36 +0000 http://eliminatethemuda.com/?p=2357#comment-891 I hadn't heard of this, so I did some research. Apparently, if your credit card covers loss of use, it will be in the fine print. Some do, like World Master card for instance. However, another interesting thing I read is that the rental car company is required to prove an actual loss of use. For instance, if all of the cars of that type weren't rented out during the period they charged you, they can't bill you for a loss. An insurance company that covers loss of use will send a certified letter demanding records. Individuals can do the same thing. I'm really glad you shared this, though, I would never have thought of it. .-= Tracy´s last blog ..<a href="http://downturnliving.com/blog/2010/01/learning-to-budget-and-staying-focused-watch-out-for-that-tree/" rel="nofollow">Surviving Debt Recovery: Watch out for that Tree!</a> =-. I hadn’t heard of this, so I did some research. Apparently, if your credit card covers loss of use, it will be in the fine print. Some do, like World Master card for instance. However, another interesting thing I read is that the rental car company is required to prove an actual loss of use. For instance, if all of the cars of that type weren’t rented out during the period they charged you, they can’t bill you for a loss. An insurance company that covers loss of use will send a certified letter demanding records. Individuals can do the same thing.

I’m really glad you shared this, though, I would never have thought of it.
.-= Tracy´s last blog ..Surviving Debt Recovery: Watch out for that Tree! =-.

]]> By: David @ MBA briefshttp://eliminatethemuda.com/2010/01/dont-trust-the-fine-print/#comment-889 David @ MBA briefs Sun, 24 Jan 2010 20:15:17 +0000 http://eliminatethemuda.com/?p=2357#comment-889 That's a really good question. I've had extended warranties on vehicles and got my money's worth in some cases, not used it at all in other cases, and not had coverage and needed it for one vehicle but not another. It's almost a craps shoot when you think about it. I guess it depends on your level of comfort for risk. I had a minor incident in a rental car a long time ago and luckily I was covered since I was on military leave. I have to confess to never getting the extended warranty because my credit cards are supposed to cover any damages but now I wonder if that's such a good idea. Did you try to fight the charges? I agree with Matt, seems like a kind of underhanded thing to do, and it makes me wonder why they don't warn people about this potential charge instead of leaving you to believe you're 100% covered. .-= David @ MBA briefs´s last blog ..<a href="http://feedproxy.google.com/~r/MBAbriefs/~3/ICwgfeoyvRU/" rel="nofollow">The definition of FAILURE</a> =-. That’s a really good question. I’ve had extended warranties on vehicles and got my money’s worth in some cases, not used it at all in other cases, and not had coverage and needed it for one vehicle but not another. It’s almost a craps shoot when you think about it. I guess it depends on your level of comfort for risk.

I had a minor incident in a rental car a long time ago and luckily I was covered since I was on military leave. I have to confess to never getting the extended warranty because my credit cards are supposed to cover any damages but now I wonder if that’s such a good idea.

Did you try to fight the charges? I agree with Matt, seems like a kind of underhanded thing to do, and it makes me wonder why they don’t warn people about this potential charge instead of leaving you to believe you’re 100% covered.
.-= David @ MBA briefs´s last blog ..The definition of FAILURE =-.

]]> By: Matt SFhttp://eliminatethemuda.com/2010/01/dont-trust-the-fine-print/#comment-887 Matt SF Sun, 24 Jan 2010 18:06:56 +0000 http://eliminatethemuda.com/?p=2357#comment-887 A "loss of use" bill sounds sketchy and a clever way to nickel and dime you out of more fees. I understand from a business perspective that out of order assets means taking a revenue hit, but shouldn't American Express cover this since that's what the Amex Business Travel Card (if that's what you used) is for? .-= Matt SF´s last blog ..<a href="http://feedproxy.google.com/~r/SteadfastFinances/~3/gxvw26-XmS0/" rel="nofollow">Maybe a Little Obsessive Compulsive Behavior is a Good Thing</a> =-. A “loss of use” bill sounds sketchy and a clever way to nickel and dime you out of more fees.

I understand from a business perspective that out of order assets means taking a revenue hit, but shouldn’t American Express cover this since that’s what the Amex Business Travel Card (if that’s what you used) is for?
.-= Matt SF´s last blog ..Maybe a Little Obsessive Compulsive Behavior is a Good Thing =-.

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